We accept major Credit Card payment (Mastercard/Visa/AMEX/Discover), please CONTACT US via secured webmail or call us at (626) 552-9179 for direct messaging.
PHONE ORDER: Please contact us for all inqueries. Our mailing address: 17360 Colima Road, Ste.777, Rowland Heights, CA 91748 TEL: (626) 552-9179
California residents are subject to local tax on all purchases.
All orders shipped via our preferred shippers USPS. All our packages shipped with USPS are trackable and insured. Generally we will ship the package the next day (in-stock items) when payment is received in full. If payment is receive before 12AM (PST) it will consider as same day shipping. However if payment is received after 1PM we will forward the order on the following day.
All S/H cost is calculated by the shipping calculator. If there are combined shipments on your purchase, we will have to price quote for you depends on the package weight and location. If you are located in the greater Los Angeles area, local pick-up welcome!
For foreign countries, orders must have to pass through customs and will incur additional fees that are the buyers responsibility. Import duties, taxes and other charges are not included in this auction. Buyer is responsible for checking with your country's customs to determine what additional costs will be prior buying.
But please contact me if you have any problems with your order.
Like any show gadgets or electronic products, HUBOPTIC® Products have limitations as well. Specially when it comes to handling from wear & tear. HUBOPTIC® Products carries sensitive sound sensors or lighting components that some parts are 100% hand-crafted. By all means, HUBOPTIC® Products were not design to be wear in any hash environments or to be use as an heavy duty impact resistant products. Also, HUBOPTIC® products are not waterproof due to the use of batteries and construction of sensitive components. While limitations are as good as any other general electronic products, HUBOPTIC® products have been proven to be very efficient on stages,concerts, films, shows, parties and festival events. The best testimony of HUBOPTIC® products are people & professionals who have been using the products by sharing their experiences & visuals. While the “WOW” factors are all built into HUBOPTIC® products, HUBOPTIC® have also be chosen by clients worldwide including Professionals, A-listed artists, Fashion Designers, DJs, Celebrities, Recording companies and Corporates. HUBOPTIC® are based in Los Angeles, California and support both local and international suppliers/ companies. Most components and assembling materials that are used for HUBOPTIC® products are MADE IN USA and electronic components with CE and Rohs certifications & back by their own manufaturer warranties. HUBOPTIC® innovatiions & creations are history making. Trending to the world of technologies, designs, arts & fashions. “Light is the reflection of your imagination...”JP
We respect all factory warranties provided with the product. Also, we back your purchase with 100% customer satisfaction. We inspect all the orders before delivery/shipping with the highest quality control. If for any reason your purchase has any defects, it will be replace immediately. HOWEVER, PER OUR POLICY SET ON ETSY WE DO NOT ISSUE REFUND, EXCHANGE ONLY! RETURNED ITEMS MUST HAVE OUR AUTHORIZATION NUMBER FOR EXCHANGE VERIFICATION. (ITEM MUST RETURN IMMEDIATELY WITHIN 3-7 DAYS, WE DO NOT REIMBURSE RETURN SHIPPING OR LABEL COST). It is your responsibility to return the item in excellent conditions and for your own tracking. Since items are mostly wearable, return item must present an un-wear & excellent condition for any return consideration. A 15% Restocking fee may apply if return. Same applies to any return customized/ personalized item (Labor costs & material costs). By acceptance of all above Return Policy and conditions, you agree to the purchase with above Return Policy & Terms. We hold the rights to cancel any purchases. Please contact us for all inquiries.
Jorge Pong RMA
13942 E. Valley Blvd.,
City of Industry, CA 91746
Orders are only made when order. 100% hand-made and assembled in USA with highest quality control. We use CE and Rohs certified products, This means that you are getting items that carry the full factory warranty, customer service and support. We are located in City of Industry, CA. If you have any questions about this item, please feel free to contact us we will be glad to answer your questions or call us at 1 (626) 552-9179 for direct messaging.